Danish Refugee Council
Title of the position: Protection Monitoring Officer
Location: Based in Buea with frequent travel to other parts of the South West Region
Duration of Contract: 5 months (renewable based on performance and availability of funds)
Starting date: 01 January 2019
The Danish Refugee Council
assists refugees and internally displaced persons across the globe: we provide
emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with
local communities, we strive for responsible and sustainable solutions. We work toward successful integration
and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international
humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation,
and honesty and transparency.
TERMS OF REFERENCE
Reporting to: Protection Manager
Activity Supervision Line: Protection Monitoring Assistants, Protection Focal Points
– To provide technical support for all protection monitoring activities, including the collection (both through
mobile devices and in hard copy), storage in hard copy and soft copy and analysis of protection information.
The Protection Monitoring Officer will ensure compliance with the DRC Information Sharing Protocol at all
Programme Planning and Implementation
– Supervise the collection of protection data, ensuring that Protection Monitors are using approved DRC
methodologies, the correct systems and approaching communities in a sensitive and culturally appropriate
– Manage the work of Protection Focal Points to ensure that they are providing regular updates on protection
information as needed, including daily phone checks.
– Assist the Protection Manager in creating work plans for the protection monitoring team to ensure that all
locations are covered on a standardized number of visits with sufficient use of different methodologies.
– Summarize transcripts/notes from focus group discussions and submit to the Protection Manager on regular
basis for review.
– Oversee the submission of Key Informant Interviews and Direct Observations by Protection Monitoring
Assistants from mobile devices to SurveyCTO (the software) in coordination with the relevant staff.
– Provide technical support to Protection Monitoring Assistants on the receipt and transfer of information,
according to DRC’s Information Sharing Protocol
– Support the relevant Information Management/M&E staff on downloading files from SurveyCTO to Excel.
– Review the charts and tables produced by Information Management/M&E staff and analyse results to
produce draft written information on trends and submit to the Protection Manager.
– Flag any individual cases that come forward while Protection Monitoring Assistants are carrying out
Protection Monitoring activities in the community to the Protection Manager for appropriate
– Ensure the confidentiality and security of all information in both hard copy and soft copy, including
overseeing the storage and transfer of information, according to DRC’s information sharing protocol.
– Present findings, upon review of the power point presentation by the Protection Manager, from DRC
Protection monitoring activities in the monthly Protection Cluster meeting.
– Oversee and provide technical support the Community-Based Protection Committees (CBPC) and Protection
Focal Points in the communities.
– Conduct regular visits to assigned field locations and support protection staff in their activities.
– Ensure that Protection Monitoring Assistants submit detailed notes from all focus group discussions and
translate where necessary to be sent to the Protection Manager.
– Coordinate with the Protection Manager on the production of Rapid Protection Assessment and Protection
Monitoring monthly reports to ensure that sufficient information is available for analysis and that Protection
Manager has received detailed summaries of all data collected.
– Contribute to the production of quarterly and end of project reporting by submitting draft narrative and
data analysis to the Protection Manager.
– Where requested by the Protection Manager, liaise with DRC logistics staff to ensure that transport is
organized in sufficient time in advance for all Protection Monitoring Assistants to cover the locations needed
according to the workplans.
– Liaise with the Protection Manager to ensure that Protection Monitoring Assistants have flagged individual
cases for the Protection Manager awareness and advice/guidance.
– Create/build and maintain good relationship with community leaders for smooth implementation of
protection activities in the communities.
– In coordination with the Protection Manager, ensure adequate support and capacity building for the
Protection Monitoring Assistants, CBPC and PFP is provided for delivery of high-quality protection
– Ensure adherence to DRC’s national staff policy guidelines and ensure adherence by all direct reports.
– Comply with DRC’s Code of Conduct at all times and ensure adherence by all direct reports.
– Engage in recruitment process for new protection staff as appropriate (e.g. Job Description, Vacancy
Announcement, Interview etc).
– Support in induction process for new Protection Monitoring Assistants as and when necessary.
– Perform any other relevant HR tasks as requested by the Line Manager (Protection Manager)
EDUCATION, COMPETENCIES AND EXPERIENCE REQUIREMENTS
– Degree in Law/Social work/Sociology/Psychosocial Studies or Diploma in Law/Social Work with a
minimum of 2 years’ field experience or alternative degree with 4 or more years’ experience
– Relevant certification
– Knowledge and expertise in Protection and/or Social Work desirable
– Must have at least 2 years working experience in (Social Work or humanitarian context)
– Facilitation skills
– Reporting Skills
– Computer literacy (Excel, Word, Office Package)
– Fluent in English, Pidgin and French
– Strong organizational and problem-solving skills with analytical approach
– Good communication skills
– Must be able to work independently with limited supervision
– Ability to strictly adhere to deadlines
– Readiness to sign and abide to a Child protection policy
– Readiness to commit and adhere to values, mission and vision of DRC
Knowledge of context: Minimum 10 years working / studying / living in South West or North West Cameroon.
Applications which do not demonstrate this will not be considered
Submit your application to the email address below:
Note: Include copies of your relevant documents
Deadline for application: 15 December 2019
Applications will be reviewed on a rolling basis. Should DRC select a candidate prior to the deadline,
we reserve the right to close the vacancy.