JR2312875
Hardship Level
E (most hardship)
Family Type
Family
Residential location (if applicable)
Grade
GS5
Staff Member / Affiliate Type
General Service
Reason
Regular > Regular Assignment
Remote work accepted
Non
Job Posting End Date
March 1, 2023
Standard Job Description
Senior Registration Assistant
Organizational Setting and Work Relationships
The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
– Assist in the implementation of registration strategies and methodologies for POC.
– Conduct registration interviews when required in accordance with registration standards and guidance.
– Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
– Maintain accurate and up-to date records and data related to all individual registration cases.
– Identify persons with specific needs and ensure timely referral to protection follow-up as required.
– Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
– Draft correspondence and reports relating to registration activities in the Operation, when required
– Provide statistics and draft reports related to registration data, as requested.
– Act as interpreter and translator when needed.
– Refer cases to other units within the office and to implementing partners as necessary.
– Draft and submit reports and statistics related to registration.
– Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable
Certificates and/or Licenses
Social Science Statistics Mathematics Information Technology
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Good computer skills, particularly in data management.
Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.
Functional Skills
*DM-Data Management
PG-Programme Management (programme cycles and reporting standards)
DM-Data Collection and Analysis
RG-Registration SoPs Design/Implementation
TR-Training – Virtual and face to face
IT-IT Refugee Systems & Applications
*IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Bonne connaissance des activites de l'enregistrement des refugies et maitrise de la plateforme Progress
Required languages (expected Overall ability is at least B2 level):
,
Desired languages
,
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
Nature of Position:
A la suite de la crise qu 'a connu la République centrafricaine à partir de la fin de l 'année 2013, les régions du Nord, de l 'Adamaoua et de l 'Est ont connu un afflux massif de réfugiés. Pour une meilleure protection et prise en charge de ces populations, il a été mis sur pied de nouveaux Bureaux dont l 'unità de terrain de Djohong.
L 'unità de terrain de Djohong apporte assistance et protection à 49 694 réfugiés (soit 23 500 Hommes et 26 194 femmes) répartis dans plus de 30 villages situés à la fois dans les arrondissements/Communes de Djohong, Ngaoui et Meiganga (en partie) et deux sites aménages dont Borgop et Ngam. Cette population est composée en majorité de musulmans, màªme si l 'on enregistre un pourcentage de chrétiens.
Directement rattaché au Bureau de terrain de Meiganga, qui répond à la Sous-délégation de Bertoua, l 'ensemble des interventions conduites par le Field Unit de Djohong s 'inscrivent dans une stratégie pluriannuelle 2022-2026, qui vise à susciter l 'adhésion des partenaires aussi bien humanitaires, de développement que du secteur privé en vue de l 'atteinte des objectifs de protection et d 'assistance à travers la mutualisation les ressources et en s 'inscrivant dans la pérennité.
La cohésion sociale, la mobilisation communautaire, la protection de l 'enfance, les actions de prévention et de réponse aux VBG, l 'éducation et la recherche des solutions durables dont l 'autonomisation sont les défis constants rencontrés par cette population qui doit non seulement faire face à la diminution des ressources en général, mais également au ciblage dans les différents secteurs d 'assistance.
En dépit de l'insécurité persistante le long de la frontià¨re avec la République centrafricaine, le Gouvernement du Cameroun a maintenu ses frontià¨res ouvertes et continu à fournir un accà¨s sans restriction à son territoire.
Au regard de ce contexte, il appert que le Bureau a besoin d 'un ICT pour assurer la bonne connectivité des équipements pour un travail efficace. En raison des nouveaux outils de travail et prenant en considération le contexte de la covid 19, le Snr ICT Assistant apportera une contribution importante à la formation des staffs aux maniement des nouvelles technologies. Il assurera le bon fonctionnement de la salle serveur et des équipements de communications aussi bien dans les véhicules que ceux mis à la disposition des staffs.
Living and Working Conditions:
La ville de Djohong est le chef-lieu de l 'arrondissement de Djohong situé à 240 Km de N 'Gaoundéré le chef-lieu de la région de l 'Adamaoua et à 90 Km de Meiganga chef-lieu du département (route non bitumée)
Il existe deux saisons dans la Zone de Djohong, une saison sà¨che d 'octobre à mars et une saison pluvieuse d 'avril à septembre.Il n 'existe pas de société d 'approvisionnement en Eau. Le recours aux puits et au forage est souvent fait pour le ravitaillement en eau potable. La ville n 'est pas encore approvisionnée en électricité la population fait recours aux simples lampes, lampes solaires et groupes électrogà¨nes pour s 'éclairer.03 réseaux de téléphonie mobile existent dans la ville, MTN, Orange, NEXTTEL. Pas de cyber café. Pas de société de TV, mais les abonnements peuvent s 'effectués à Meiganga à 90 Km. Le logement adéquat et moderne est trà¨s rare dans la ville de Djohong.Le personnel se contente des motos taxis disponibles dans la ville. L 'agence Narral assure le transport jusqu 'à Meiganga. Mais les conditions de voyage sont trà¨s pénibles à cause de l 'état des bus. Aucune route bitumée, les routes qui mà¨nent dans d 'autres localités sont souvent impraticables en saison pluvieuse. Il existe une auberge au centre-ville.il n 'existe pas de restaurant de référence, mais de petits restaurants et de petites cafétérias.
Il n 'existe pas de centre de loisirs. Néanmoins il existe un terrain de Basket et un terrain de football appartenant à la mairie. Il existe aussi des petites buvettes. Le plateau technique de l 'hà´pital de district de Djohong est trà¨s faible, il n 'existe pas de clinique. Pour un meilleur suivi il faut se rendre à N 'Gaoundéré à 240 Km. La ville de Djohong est relativement calme. Pas d 'agression notoire enregistré.
Additional Qualifications
Skills
DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, PG-Programme Management (programme cycles and reporting standards), RG-Registration SoPs Design/Implementation, TR-Training – Virtual and face to face
Education
Certifications
Information Technology – Other, Mathematics – Other, Social Sciences – Other, Statistics – Other
Work Experience
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Functional clearance
This position doesn't require a functional clearance
All applications must be submitted ONLINE at : https://unhcr.wd3.myworkdayjobs.com/fr-FR/External/job/Djohung-Cameroon/Senior-Registration-Assistant_JR2312875-1?locationCountry=b579d21545a140c49418f0a3451a3160
All applications must be submitted ONLINE at :