- Region: Centre
- Ville: Yaoundé
- Nom entreprise ou personne: Volontaires des Nations Unies – VNU – UNV
- Type de contrat: CDD
Offre d’emploi à ONG Volontaires des Nations Unies – VNU – UNV : Assistant RSD Officer
Country of Assignment Cameroon
Host Institute UN High Commissioner for Refugees
Volunteer Category National Specialist
Number of Volunteer 2
Duration 12 months
Expected Starting Date Immediate
Duty Station Yaounde [CMR]
Assignment Place Family Duty Station
UN VOLUNTEER DESCRIPTION OF ASSIGNMENT
CMRR000352–Assistant RSD Officer
The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to
support peace and development worldwide. Volunteerism can transform the pace and nature of
development and it benefits both society at large and the individual volunteer. UNV contributes to peace
and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism
into development programming, and mobilizing volunteers.In most cultures volunteerism is deeply
embedded in long-established, ancient traditions of sharing and support within the communities. In this
context, UN Volunteers take part in various forms of volunteerism and play a role in development and
peace together with co-workers, host agencies and local communities.In all assignments, UN Volunteers
promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and
positively enrich their understanding of local and social realities, as well as create a bridge between
themselves and the people in their host community. This will make the time they spend as UN Volunteers
even more rewarding and productive.
Assignment Place Remark
Yaoundé is the political capital of Cameroon and the second most populated city in the country after
Douala. It is the headquarters of several international organizations, embassies and UN agencies.The
climate in Yaoundé is tropical, humid and dry with constant temperatures throughout the year ranging
from 22 to 29°C. Yaoundé also has a long wet season covering a period of ten months between February
and November. However, there is a significant decrease in rainfall during the wet season, during the
months of July and August.The official languages of Cameroon are English and French. For entry into
Cameroon, Visa+ passport and international yellow fever vaccination card are required. Other vaccines
are strongly recommended.
Assignment Title Assistant RSD Officer
Sustainable Development Goals 3. Good Health and Well-being
Organizational Context & Project Description
The project aims to strengthen the team responsible for determining the eligibility of asylum seekers for
refugee status in Yaounde. UNHCR provides international protection to nearly 375,000 refugees in
Cameroon in rural (Central African, Nigerian) and urban (all nationalities) areas and 8,000 asylum seekers
in Douala and Yaounde. In urban areas, asylum seekers after registration are interviewed by protection
staff to determine whether they are eligible for refugee status in accordance with applicable international
and national law. Asylum seekers who are recognised as refugees are issued refugee identity cards. In
the event of rejection at first instance, interested parties have the right to appeal.
The Assistant RSD Officer is a member of the Refugee Status Determination (RSD) team. Under the direct
supervision of the RSD Officer (RSD Supervisor), s/he is responsible for conducting RSD interviews to
determine eligibility for refugee status, undertaking country of origin (COI) and other research related to
the claim, as required, and drafting RSD assessments. The Assistant RSD Officer provides counselling to
asylum seekers and refugees on UNHCR’s RSD procedures and on their status, rights and obligations in
the country of asylum. The Assistant RSD Officer may review RSD assessments of less experienced
members of the RSD team, seeking the advice of a more senior RSD/Protection Officer on complex cases.
The Assistant RSD Officer assists in compiling and analysing information related to the RSD activities of
The UN Volunteer will work closely with the Technical Secretariat of the Ministry of Foreign Affairs
(MINREX), UNHCR’s partner. The Technical Secretariat is composed of a Coordinator, three Supervisors, 1
Archivist Assistant and 20 Eligibility Officers, all officials who are responsible for supporting UNHCR in
refugee status determination matters. (DSR). Given the number of files awaiting review, the operation
urgently needs additional human resources to meet protection standards. UNV will be responsible for
monitoring all activities related to refugee status determination, including activities related to the receipt,
management of records and data. UNV will respond to all questions asked by asylum-seekers and
refugees about RSD procedures and their rights in this regard. UNHCR has several units within its ranks:
Protection, Programme, Administration, Logistics, IP, etc. The Assistant will be required to work closely
with the other colleagues in the Protection Section (community protection, resettlement, etc.).
Strategic Direction and Coordination:
Stay abreast of legal, political, security and other developments which impact on the protection
environment, and in particular, on protection delivery through RSD.
Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
Response and Advice:
Conduct RSD interviews and draft RSD Assessments in accordance with applicable standards and
Review RSD decisions and provide appropriate feedback and guidance to RSD staff.
Maintain accurate and up-to date records and data related to all work on individual cases.
Provide counselling to asylum seekers and refugees.
Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned
Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case
processing to identify and respond to developments or issues impacting on the efficiency or quality
of RSD decision-making, and to propose remedial measures.
Advocacy, Information Management and Research:
Conduct research on country of origin information (COI) and legal issues related to RSD and assist in
maintaining a local repository of relevant information, guidelines and standards accessible to RSD
staff in the operation.
Ensure that persons of concern, Government authorities and legal partners have accurate
information on the RSD procedures, including UNHCR standards, policy and practice.
Assist in developing and maintaining processes to ensure that persons of concern, Government
authorities and partners have accurate information on the RSD procedures, including UNHCR
standards, policies and practice.
Assist in initiatives to advocate with and support Government authorities and legal partners to
establish and strengthen fair and efficient RSD procedures and RSD decision-making.
Assist in evaluating and projecting RSD staffing needs using the RSD Staffing Benchmarks
 .Note: RSD UN Volunteers are not authorized to endorse and co-sign RSD decisions
Furthermore, UN Volunteers are required to:- Strengthen their knowledge and understanding of the
concept of volunteerism by reading relevant UNV and external publications and take active part in UNV
activities (for instance in events that mark International Volunteer Day)- Be acquainted with and build on
traditional and/or local forms of volunteerism in the host country- Provide annual and end of assignment
reports on UN Volunteer actions, results and opportunities using UNV’s Volunteer Reporting ApplicationContribute articles/write-ups on field experiences and submit them for UNV publications/websites,
newsletters, press releases, etc.- Assist with the UNV Buddy Programme for newly-arrived UN VolunteersPromote or advise local groups in the use of online volunteering, or encourage relevant local individuals
and organizations to use the UNV Online Volunteering service whenever technically possible.
The incumbent processes 4 first instance RSD cases or 6 second instance RSD cases per week (RSD
Required Degree Level Bachelor degree or equivalent
Required experience 48 months
Interview and RSD Assessment completed);
UNHCR’s RSD procedures are implemented in accordance with relevant UNHCR standards and
policies, including policies related to age, gender, and diversity mainstreaming (AGDM);
Persons of concern have fair and transparent access to the RSD procedures;
Persons of concern are treated with dignity, respect and professionalism
• The development of capacity through coaching, mentoring and formal on-the-job training, when working
with (including supervising) national staff or (non-) governmental counter-parts, including Implementing
Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and
documented in all activities throughout the assignment • A final statement of achievements towards
volunteerism for peace and development dur-ing the assignment, such as reporting on the number of
volunteers mobilized, activities participated in and capacities developed
Education – Additional Comments
Type of Degree: Law, political science, international relations or another related field.
Minimum 4 years of relevant professional job experience, preferably in the area of refugee protection,
human rights or international humanitarian law.
Desirable Qualifications and Skills:
Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant
Strong research and analytical skills.
Excellent oral and written communication skills.
Strong interpersonal and cross-cultural communication skills.
The ability to work effectively under stress and in crisis situations.
Working experience with procedures and principles related to RSD is highly desirable.
Experience as a decision-maker in UNHCR or Government RSD procedures.
Experience in counselling asylum seekers or refugees.
Experience in working with vulnerable or traumatized individuals.
Completion of UNHCR’s RSD Learning Programme, COI Learning Programme, or Protection Learning
Need Driving Licence No
Condition of Service Click here to view Conditions of Service
French (Mandatory) , Level – Fluent
AND – English (Mandatory) , Level – Working Knowledge
Area of Expertise
Protection of refugees, asylum seekers and IDPs Mandatory
Area of Expertise Requirement
Competencies & Values
Adaptability and Flexibility
Commitment to Continuous Learning
Planning and Organizing
Working in Teams
Conditions of Service and other information
Conditions of Service:
The contract lasts for the period indicated above with possibility of extensions subject to availability of
funding, operational necessity and satisfactory performance. However, there is no expectation of renewal
of the assignment.
Travel to duty station (if applicable) and a Settling-In-Grant will be provided in the event the duty station is
not within commuting distance from the place of recruitment. The applicable Volunteer Living Allowance
is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and
permanent disability insurance are included (health insurance for up to 3 dependents), as well as final
repatriation (if applicable) and resettlement allowance for satisfactory service.
Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the
ICSC, a Well-Being Differential (WBD) on a monthly basis will be provided.
For UN Volunteer entitlements, kindly refer to the link https://vmam.unv.org/calculator/entitlements
Application Code CMRR000352-3864
Supervision, induction and duty of care of UN Volunteers
UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity
support to the UN Volunteer includes, but is not limited to:
– Introductory briefings about the organisation and office-related context including security, emergency
procedures, good cultural practice and orientation to the local environment;
– Support with arrival administration including setting-up of bank accounts, residence permit applications
and completion of other official processes as required by the host government or host entity;
– Structured guidance, mentoring and coaching by a supervisor including a clear workplan and
– Access to office space, equipment, IT support and any other systems and tools required to complete the
objectives of the assignment including a host entity email address;
– Access to shared host entity corporate knowledge, training and learning;
– Inclusion of the volunteer in emergency procedures such as evacuations;
– Leave management;
– DSA for official travel, when applicable;
– All changes in the Description of Assignment occurring between recruitment and arrival or during the
assignment need to be formalized with the United Nations Volunteer Programme.
* Not yet registered in the UNV Talent Pool?
Please first register your profile at https://vmam.unv.org/candidate/signup . Important: After creating your
account, complete all sections of your profile and submit it. Then go to « My Page » at
https://vmam.unv.org/candidate/mypage and click on the « Special Calls » hyperling. Lastly, select the
special cll to which you would like to apply.
* Already registerd in the UNV Talent Pool?
Please first update your profile at https://vmam.unv.org/candidate/profile . Then go to « My Page » at
https://vmam.unv.org/candidate/mypage and click on the « Special Calls » hyperling to select the special call
to which you would like to apply.
This is a national UN Volunteer assignment, therefore only nationals of Cameroon and legal residents in
Cameroon with the status of refugee or with the status of being stateless are eligible to apply
Application deadline: 15/02/2019
United Nations Volunteers is an equal opportunity programme which welcomes applications from
qualified professionals. We are committed to achieving diversity in terms of gender, nationality and